Monday, October 6, 2014

ConfigMgr Reports & Dell Server Administrator

ConfigMgr, in this case 2012 R2, Reports is showing older version of Dell "Server Administrator" but a newer version of OpenManage Server Administrator has been installed.

1. Latest version of OMSA was installed a couple weeks ago.
2. ConfigMgr Client Hardware Inventory was run in the last 24 hours.

So the ConfigMgr database should have the latest data.  But the Report is still showing that an old version of "Server Administrator" is still present.

We looked at the Resource Manager for a client showing this issues and found that there were two instances of "Server Administrator".  One of them was for the actual OMSA and the other was for omremote.exe, which is a file that DSET installs.

So, the old version of "Server Administrator" was actually the OMRemote.exe file installed with DSET.  DSET uses OMRemote.exe to do remote server report collection.  You can opt out of installing OMRemote during DSET install if you want and DSET will still run fine on the local system.

Customer wasn't using DSET, so solution was to uninstall it, force a new ConfigMgr Hardware Inventory, and run the report again.

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